![]() Proven Implementation Methodology – M*Modal combines technology, industry expertise and professional services to provide customized implementations that enable you to select the best technology and solution for your needs. M*Modal technology makes sharing information simple, providing the answers you need efficiently and effectively. State-of-the-Art Technology – Custom issue resolution tracking and knowledge bases provide the M*Modal support team with access to the most up-to-date, technical and customer support information. Knowledgeable Professionals – The depth and diversity of industry and technical knowledge within Team M*Modal is enhanced through ongoing training and advanced certification. Proactive Problem-Solving – Monitoring your hosted M*Modal solution, asking the right questions and offering regular communication allows us to address many technical and support issues before they become a problem. Personal Service – Your advanced local Customer Care team provides dedicated, expert support resources, and will work closely with you on any concern, taking ownership of the issue until it is completely resolved. Whenever you need them, M*Modal’s people, technology and resources are available to help you succeed: ![]() Our objective is to demonstrate a partnership position through consistent and timely support. M*Modal allows our customers to access a broad range of Support resources, consisting of Level 1, Level 2, Level 3, and Field Support. ![]()
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